.Five9 (FIVN) has actually been rewarded the 2024 Aragon Analysis Innovation Honor for AI Get in touch with Centers and also named an Innovator in pair of Aragon Investigation Planet reports: artificial intelligence Broker Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025. The company was actually realized as the most important seller in the AI Broker Operating systems report.At the core of Five9’s innovation is their vision for The brand-new CX, where Artificial Intelligence Professionals and also AI-empowered Human Representatives work together to deliver hyper-personalized consumer experiences. The business recently launched new innovations consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, identifying Five9’s visionary use of technology in market advancement and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Advancement Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Research World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Study Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Brokers AI et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Research Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was likewise named an Innovator in The Aragon Study Entire World for Artificial Intelligence Representative Platforms in the ICC, 2025 and also Aragon Study Entire World for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX Platform, has been called a champion of the 2024 Aragon Research Technology Honor for AI Get In Touch With Centers. Also, Five9 has been actually called an Innovator in two Aragon Research World files: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. This recognition coming from Aragon Research study emphasizes Five9’s placement as an innovator in AI-elevated CX.
The Artificial Intelligence Agent Platforms in the ICC, 2025 report openings Five9 as the most
tactical provider measured in
the file, recognizing Five9 s critical vision for AI-driven development in CX. At the center of the advancement is Five9’s outlook for The brand-new CX where AI Representatives as well as AI-empowered Person Professionals collaborate to supply hyper-personalized, simple and easy client experiences. By inspiring companies to provide transformative consumer communications while reducing costs and strengthening performance, Five9 is actually preparing brand new standards for AI-powered services in the call facility sector.
AI is actually fundamental for making phenomenal consumer adventures, and also our team are actually recognized to be identified through AragonInvestigation as cutting-edge for our attempts to thrust the intelligent get in touch with center ahead, stated Jonathan Rosenberg, Chief Innovation Policeman as well as Head of Artificial Intelligence, Five9. Our focus has actually been, and will definitely continue to be, aiding companies supply those experiences with simple tools and functionalities. Along with each brand-new advancement, our team take a breakthrough for each Five9 and for the industry in its entirety.
The Aragon Research study Technology award determines suppliers leveraging ideal use innovation to certainly not only adjust as markets alter, yet to actively disrupt as well as notify exactly how their markets will definitely advance. Five9 was actually formally presented along with the honor on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors service.Five9’s dedication to innovation, especially its own vision for blending AI Representatives and AI-empowered Human Professionals, is actually preparing a brand-new specification for exactly how businesses can easily deliver hyper-personalized and seamless customer experiences, said Jim Lundy, Founder, Chief Executive Officer and also Lead Expert, Aragon Research Study. This award and also document identification improves Five9’s commitment to providing artificial intelligence innovations for CX.
Earlier this year, the firm launched brand new innovations, featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 Artificial Intelligence Agents, that enhance the way business move toward CX, driving better end results for both consumers and representatives. Concerning Five9. The Five9 Smart CX System, powered through Five9 Wizard AI, provides a thorough room of answers to power AI-elevated customer knowledge that supply far better business outcomes and Bring Pleasure to CX.
Our combined cloud-native offering allows hyper-personalized consumer expertises and additional encouraged workers, making every client interaction even more linked, effortless, as well as personal. Counted on through 2,500 +consumers and also 1,400+ partners internationally, Five9 combines the energy of artificial intelligence, our system, and our individuals to steer AI-elevated CX.For more information, see www.five9.com. Involve along with our company @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Rights Reserved.
The id of an Aragon Research award champion is actually not an endorsement by Aragon Research study of any supplier, product, or service. Viewpoint source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Director. Press@five9.com. Source: Five9.
FAQ. What significant honors performed Five9( FIVN) gain in 2024 coming from Aragon Analysis? Five9 succeeded the 2024 Aragon Study Innovation Award for AI Contact Centers and was actually named a Forerunner in pair of Aragon Study Globe files: AI Representative Platforms in the ICC, 2025, as well as Intelligent Call Center, 2025.
What brand new AI items did Five9( FIVN) introduce in 2024? Five9 introduced Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Representatives to completely transform customer knowledge monitoring.How performs Five9’s( FIVN )BRAND NEW CX eyesight influence customer support? Five9’s brand-new CX sight mixes AI Agents with AI-empowered Human Brokers to supply hyper-personalized, easy consumerknowledge while decreasing prices and also enhancing effectiveness.
What was Five9’s( FIVN) strategic opening in the Aragon Research Planet 2025 record? Five9was set up as the most key seller in the AI Representative Platforms in the ICC, 2025 record, acknowledging their calculated eyesight for AI-driven development in CX. When carried out Five9( FIVN) get the AragonResearch Technology
Award
?
Five9 was actually formally offered with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.